KAN Boutique Lodge
Privacy Policy
Version 2026-10-16b
1. Who we are
KAN Boutique Lodge (kanlodge.com) is responsible for the personal information described here. Contact: info@kanlodge.com.
2. Information we collect
When you book or contact us: your name, email, phone number, country, number of guests, dates, preferred language, special requests and, for transportation, pickup and destination details and flight number. We also record your acceptance of our terms and the time you accepted them.
3. Payments
Payments are processed by Stripe; lodge stays are handled through our booking system Beds24 and its Stripe connection. We never see or store your full card number. We keep payment references, amounts and refund status to manage your booking.
4. Sharing with guides and drivers
Experiences: before you pay, the guide receives only what is needed to confirm availability (experience, date, time, number of guests). Your name and contact details are shared with the guide only after your payment is verified. Transportation: you pay online when booking; after your payment is verified, the driver assigned to your route receives your name, phone number, pickup and destination, date, time, flight details and any notes you added, so the transfer can be arranged. The driver never sees prices or payment information. We do not sell your information.
5. Service providers
We use trusted providers to run the website and send booking emails (hosting, database, email delivery, Beds24 and Stripe). They process data only on our behalf.
6. Analytics and advertising measurement
We use Google Analytics to understand how the website is used and to measure completed bookings. We may also use advertising measurement tools (for example from Google, Meta or TikTok) to understand whether our ads lead to visits and bookings. These use cookies and similar technologies and never include your card details. Where the law requires it, we ask for your consent before using them, and you can withdraw it at any time. You can also block cookies in your browser settings.
7. How long we keep data
We keep booking and payment records for as long as needed to provide the service and to meet accounting, tax and legal obligations, then delete or anonymise them.
8. Your rights
You may ask to access, correct or delete your personal information, or object to its use, by writing to info@kanlodge.com. Some records must be kept where the law requires it.
9. Changes
We may update this policy; the version shown on this page applies.